Salesforce Agentforce is a revolutionary new layer on the Salesforce Platform that empowers organizations to build and deploy these autonomous AI agents. Industry leaders like OpenTable, Saks, and Wiley are already using Agentforce to enhance their teams, scale operations, and elevate customer experiences.

In this post, we’ll dive deep into how AgentForce works adissect the key components.

We will explore the integration of generative AI in CRM, the Salesforce Prompt Builder and the innovative Salesforce Co-Pilot.

In a groundbreaking move, Salesforce and IQVIA have announced a significant expansion of their global partnership.